Shipping Policy

SHIPPING & RETURNS

That's right FREE US shipping. All you have to do is spend over $100.

Processing Hours

We process and ship out orders Monday-Friday. Most orders will be shipped within 24-48 hours of being placed, and orders placed after 1 PM PST will be shipped the following business day. Since we do not ship on weekends, orders placed after 1 PM PST on Fridays will be shipped out the following Monday. Please note that these hours may change based on the volume of orders, especially during sale promotions.
Shipping Details
- Please note that all shipping times are estimated and may vary based upon location, customs (international orders) holidays,and weekends.
- All orders are shipped through United States Postal Services (USPS)
- All orders will include USPS Tracking® which will be emailed once orders have been shipped.

Lulu’s is not responsible for any damaged, lost or stolen packages and will not issue refunds. We highly recommend selecting the Route Protection option at checkout to insure your packages.
You can insure your orders with USPS during shipment to cover any lost, stolen or damaged orders. You can add a required signature for more security prior to checkout, which is an additional fee by USPS which would require your signature before being dropped off.
Depending on customs processing times, international packages may take up to 8-12 weeks to be marked as delivered in some cases.
Additional customs charges, fees or taxes may be incurred on your shipment that you will be responsible for. Please note that Lulu’s does not have any control over these fees and cannot advise as to what the costs will be, as they vary by country. Custom charges are NOT included within shipping costs. For more information, please contact your local customs office/postal services. Keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery.